Twilio Video API: Tips and Best Practices for Optimizing Video Call Quality

Video call quality is crucial for apps that rely on smooth communication between users. In this article, we will explore tips and best practices to optimize video call quality using the Twilio Video API.

Table of Contents

Choose the Right Video Codec

Choosing the right video codec can have a significant impact on video call quality. Twilio supports both H.264 and VP8 video codecs. H.264 is known for its better compression capabilities and lower bandwidth usage, while VP8 provides better video quality at low bitrates.

To set the preferred video codec, update your Room's settings in the Twilio Console or specify the codec during the room creation using the REST API:

from import Client

account_sid = 'your_account_sid'
auth_token = 'your_auth_token'
client = Client(account_sid, auth_token)

room =


Enable Network Quality API

The Network Quality API allows you to monitor the network quality of participants in real-time. By enabling this feature, you can take necessary actions when the network quality drops, such as reducing the video bitrate or showing a notification.

To enable Network Quality API, set the network_quality_level parameter during room creation:

room =

Then subscribe to the networkQualityLevelChanged event in your client-side code:

participant.on('networkQualityLevelChanged', (networkQualityLevel) => {
  console.log('Network quality level:', networkQualityLevel);

Adaptive Bitrate Control

Adaptive Bitrate Control allows the video bitrate to adjust dynamically based on network conditions. Twilio Video API provides built-in support for this feature. You can enable it by setting the maxTracks and contentPreferencesMode options when connecting to a room:

const { connect } = require('twilio-video');

connect('your_access_token', {
  name: 'my-room',
  dominantSpeaker: true,
  preferredVideoCodecs: ['H264'],
  networkQuality: {
    local: 1,
    remote: 1
  bandwidthProfile: {
    video: {
      maxTracks: 3,
      contentPreferencesMode: 'auto'
}).then(room => {
  console.log('Connected to Room:',;

Select Appropriate Video Constraints

Selecting appropriate video constraints, such as resolution and frame rate, can help reduce bandwidth usage and improve video call quality. Set the desired constraints when acquiring local video tracks:

const { createLocalVideoTrack } = require('twilio-video');

  width: 640,
  height: 480,
  frameRate: 24
}).then(track => {

Monitor Room Events

Monitoring room events, such as participant connection, disconnection, and track subscription, can help you identify issues and optimize video call quality. Subscribe to relevant room events using the Twilio Video SDK:

room.on('participantConnected', participant => {
  console.log('Participant connected:', participant.identity);

room.on('participantDisconnected', participant => {
  console.log('Participant disconnected:', participant.identity);

room.on('trackSubscribed', (track, participant) => {
  console.log('Subscribed to track:', track.kind, 'from', participant.identity);

Use a Turn Server

A TURN server can help relay video traffic between participants when a direct connection is not possible due to firewalls or NAT restrictions. Twilio Video API includes a built-in TURN server, which is automatically used when needed. Ensure that your app allows traffic from Twilio's TURN servers by following the Twilio Network Connectivity Requirements.

Test and Monitor

Regularly test your application to ensure that video call quality is maintained. Use tools like Twilio's Network Test Tool and WebRTC Internals to monitor network quality and diagnose issues.

By following these tips and best practices, you can optimize video call quality in your application using the Twilio Video API. This will ensure a smooth and reliable video communication experience for your users.

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